Frequently Asked Questions
Everything you need to know about shopping at HATCH.
How do I know what size to order?
We recommend ordering your pre-pregnancy size. Our garments are specifically designed with innovative fabrics and silhouettes to grow with you through every stage of pregnancy and beyond.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental U.S. Expedited and overnight shipping options are available at checkout for an additional fee.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your delivery location and order value.
How should I care for my HATCH garments?
To maintain the quality of your pieces, we recommend following the specific care instructions on the inner label. Most of our items prefer a cold gentle cycle and laying flat to dry.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. Please contact our customer service team within one hour of placement, and we will do our best to accommodate your request.